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Recognizing the Best in Case Management
and Care Coordination

The Case In Point Platinum Awards Program sets the standard for recognizing professionals and organizations who demonstrate sustained success across a variety of models and settings in the overarching continuum of care coordination.

The Case In Point Platinum Awards Program, like no other awards program in the industry, brings professionals and organizations together to highlight their work, be publicly recognized, celebrate their successes, and collectively recognize that working together as a team can ensure a safe, quality and sustainable healthcare system.

The Awards program recognizes both individual and organizational performance in a range of categories from the emergency department, to the medical home, to health IT and specialty programs, as well as leaders in case management and organizations across the continuum who are improving the delivery of care. Processes such as transition of care, disease management, behavioral health and other creative strategies are making a difference as the industry works to improve quality of care, while at the same time lowering healthcare costs. A new category has been added this year to recognize the important role health IT is playing in assisting professionals to collect and analyze data in order to identify gaps and improve outcomes.

Today, all eyes are on the practice of case management and care coordination as a means to improve the efficiency and effectiveness of patient care and outcomes across the healthcare spectrum. The Case In Point Platinum Awards provides a public platform to recognize the work being done in these areas. These efforts are decreasing fragmentation, ensuring safe transitions of care and improving the patient experience all while containing escalating healthcare costs across the care continuum.

An Awards Luncheon will be held

May 7, 2015

at the Hyatt Regency in Baltimore

This ceremony will recognize the finalists and announce the winners in each category. The Platinum Awards is part of the Care Coordination Summit that will take place May 4-6, 2015 at the same location.

Our Partners

Commission for Case Manager Certification


Awards Luncheon

Join us on Thursday, May 7, 2015 at the Hyatt Regency in Baltimore, MD, where we will announce the winners of the 6th Annual Case In Point Platinum Awards and honor all the finalists.

The Awards Ceremony is a unique opportunity to recognize the profession of case management and draw attention to the great work being done in this field as well as the contributions you make to improving healthcare delivery. Like no other awards program in the industry, the Platinum Awards bring professionals and organizations together to highlight their work, be publicly recognized and celebrate your successes as a profession.

Dr. Mary Beth BigleyOur keynote speaker this year is Dr. Mary Beth Bigley, currently the Director for the Division of Nursing and Public Health in the Bureau of Health Workforce at HRSA. Prior to that, Dr. Bigley was the Director of the Division of Science and Communications at the HHS’s Office of the U.S. Surgeon General. She received a doctorate in Health System and Policy at The George Washington University School of Public Health and Health Systems and currently holds an academic position at The George Washington University in the School of Nursing.

Don't miss this opportunity to learn, network and celebrate the innovative work being done across the continuum of care.

Luncheon and Awards Presentation

Thursday, May 7, 2015

11:30 a.m. – Noon Registration
Noon – 12:05 p.m. Welcome and Introductions
Noon – 12:45 p.m. Networking Lunch
12:45 – 1:30 p.m. Awards Presentation Part I
1:30 – 2:15 p.m. Keynote Presentation
2:15 – 3:00 p.m. Awards Presentation Part II
3:00 – 3:30 p.m. Photos/Adjourn

2015 Winners and Honorable Mentions

Case Management Specialty Programs

Behavioral Health Case Management

    • WINNER   InterCommunity: Help Now program
    • honorable mentions
    • NurseWise: After-Care Recovery Program
    • Amerigroup Tennessee: Amerigroup Behavioral Health Medical Home
    • Cenpatico®/Managed Health Services (MHS): On Trak Program

Home Care and  Hospice/Palliative Care Programs

    • WINNER  VNAA Blueprint for Excellence: Hospice and Palliative Care
    • honorable mentions
    • CareFirst Home Based Services Program
    • Comforcare Patient Centered Transitions
    • VNAA Blueprint for Excellence

Medicaid Case Management

    • WINNER  Blue Care Tennessee: Select Community
    • honorable mentions
    • NurseWise: ScriptAssist Medication Adherence Program
    • Managed Health Services Indiana/Centene Corporation: First Year of Life program
    • Sunshine Health Plan

Pediatric Case Management

    • WINNER  Children’s Health Alliance - Children’s Health Foundation
    • honorable mentions
    • Boston Children's Hospital (Community Asthma Initiative)
    • Managed Health Services; Centene Corporation: EPSDT On-site Review and Education Program

Social Work Programs

    • WINNER  Patient Advocate Foundation: Disaster Support Initiative
    • honorable mention
    • Group Health Cooperative: Transgender Case Management Program


    • WINNER  Cone/Triad Healthcare Network Care Management: Link to Wellness and Health Pregnancy programs
    • honorable mentions
    • NutriSavings™
    • California Health and Wellness: Fluvention® Texting Program
    • Providence Medical Group: High Value Patient Centered Care

Women/Children Case Management Programs

    • WINNER  Peach State Teen Education Awareness Movement (T.E.A.M.) Outreach Program
    • honorable mentions
    • Peach State: M.O.M. Breastfeeding Program
    • California Health & Wellness/Centene: California Children's Service (CCS)Program
    • California Health & Wellness/Centene: Breast Cancer Screening
    • Buckeye Community Health Plan: Substance Abuse in Pregnancy (SAPP)

Case Management in Managed Care Programs

Disease Management/Population Health Programs

    • WINNER  Nurtur (Centene Corporation): Asthma Management Program
    • WINNER  Blanchard Valley Health System: Patient Centered Medical Home and Care Navigation Program for Employers
    • honorable mentions
    • Peach State Health Plan: Patient Safety Program
    • Lehigh Valley (Community Care Teams Approach)
    • Cone Health Triad: Engagement in Wellness
    • NurseWise: Health Risk Assessment Collaboration in a Medicaid Populations
    • Blue Care Tennessee: Population Health Management

Integrated Case Management and Embedded Case Management

    • WINNER  CeltiCare Health:  Integrated Case Management
    • honorable mentions
    • St. Vincent Clinically Integrated Network
    • Alere Health: Integrated Case Management
    • Capital District Physician's Health Plan(CDPHP)

Managed Care Case Management

    • WINNER  Buckeye Health Plan: Pregnancy Specialty Care Management Program
    • Home State Health: Emergency Department’s Diversion Program
    • honorable mentions
    • GMMI Inc.: Managed Care Program
    • Prime Therapeutics Specialty Pharmacy
    • CareFirst Complex Case Management

Nurse Call Center

    • WINNER  NurseWise: Nurse Call Center Program
    • honorable mention
    • Amedisys: Clinical Support Center Health Coaching Program (CSC)

Transition of Care Program

    • WINNER  Meritage ACO
    • honorable mentions
    • St. Vincent Health: Transitions of Care Program
    • CareFirst Hospital Transition of Care Program

Utilization Management Program

    • WINNER  Patient Advocate Foundation: PAF Case Management Team
    • honorable mentions
    • Group Health (GHC):  Emergency Patient Resources and Options Program (EPRO)

Case Management in Acute Care

Accountable Care Organizations

    • WINNER  WellSpan® HealthPopulation Health Services – Care Coordination Teams Integrated with Patient Centered Medical Home
    • honorable mentions
    • Meritage Medical ACO of Novato, CA
    • Memorial Hermann ACO

Clinically Integrated Networks

    • WINNER  Mercy Health: Care Coordination Program
    • honorable mentions
    • St. Vincent’s Health Partners: Clinically Integrated Network
    • Lehigh Valley: Community Care Team Approach

Hospital Case Management Programs / Discharge Planning

    • WINNER  Middlesex Hospital, CT : Center for Chronic Care Management
    • honorable mentions
    • Right TraC Case Management/Fresenius Medical Care
    • UPMC St. Margaret: Chronic Disease Care Management

Transition of Care Programs

    • WINNER  Atlanta Regional Commission
    • honorable mentions
    • Community Care of North Carolina (CCNC) Transitions Program
    • Houston Methodist West Hospital
    • Qualis Health: Transitions of Care Programs

Health Information Technology Systems

Care Coordination Systems

    • WINNER  Connifer Health Solutions
    • honorable mentions
    • Tenet Healthcare: CareView System
    • Group Health Cooperative: ZeOmega/Jiva System
    • Key Physicians, NC: Intelligent Care Coordination

Patient Engagement Programs

    • WINNER  Medecision: Aerial™ InCircle
    • honorable mentions
    • CipherHealth: Evolve
    • Vree Health® - Engage Advantage

Quality Reporting Systems

    • WINNER  Blue Cross Blue Shield of Michigan (BCBSM) – Collaborative Quality Initiatives
    • honorable mention
    • Southeast Texas Medical Associates, LLP: SETMA

Workers Compensation/Disability Programs

    • WINNER  Aetna: Return to Work Program
    • honorable mentions
    • University Community Health Services (UCHS)
    • Paradigm Management Services
    • Cigna: Integrated Personal Health Team (IPHT)

Individual Professional Categories

Case/Care Manager – Leadership

    • WINNER  Beth Chiappetta, Vice President – Cigna
    • honorable mentions
    • Susan E. Campbell, PhD, RN-BC (NI), CPHQ, CCM, CIC
    • Renee Gauss, RN, CCM
    • Margaret Mahon, RN, BSN, CCM

Social Worker

    • WINNER  Regina Ibarra Reed, LMSW
    • honorable mentions
    • Raelean Hendrickson, BA, MSW, LICSW

Patient Advocacy and Independent Practice

    • WINNER  Barbara Williams, RN, BS, MPA, CCM
    • WINNER  Rachelle Weiss Lahn, BS, CRA
    • honorable mentions
    • Fay Gallant, RN, CCM
    • Bill Black, M. Ed., CRC, CEAS
    • Lisa K. Alberte, RN, BSN, CCM, MS, CRC, ABDA

Case/Care Manager – Patient Outreach

    • WINNER  Donna Mulkey
    • honorable mentions
    • Patricia A. Metzger, LMSW, CCM
    • Patty Homewood, RN

Workers’ Compensation Case Manager

    • WINNER  Deborah Whitelaw, RN, CDMS
    • WINNER  Chris Burgess, RN, BSN, MBA, CLCP, CCM
    • honorable mentions
    • Chayna Weinstein MS, CEAS, CRC, CCM
    • Sally McTish, MS, CRC, CSMS, CCM
    • Christine Leopold, MA, LPC, CEAS, CCM


Hyatt Regency Baltimore on the Inner Harbor

Hyatt Regency Baltimore

Special Platinum Awards Room Rates

$195/night (Room block deadline: April 4, 2015)

Reserve Your Room

Check-in: After 4:00 p.m.
Before 12:00 p.m.


  • 24-hour fitness center
  • High-speed wireless Internet access
  • Flat screen television
  • In-room safety deposit box
  • Turndown service available on request
  • Full bath amenities and hair dryer
  • Coffeemaker
  • Iron/ironing board
  • iHome® alarm clock radio
  • Daily newspaper upon request

Reserve your room online or call the hotel directly for reservations toll-free at 1-888-421-1442; mention that you are coming to the Case In Point Platinum Awards to qualify for the special $195/night discounted room rate. Note: Only a limited block of rooms have been reserved at this rate. To receive the discount you must confirm your reservation by April 4, 2015 or before the block is full. Thereafter, reservations will be taken on a space- and rate-available basis only.

Transportation and Airport

United Airlines is offering conference attendees a special discounted rate. Call your professional travel agency or United Meetings at 1-800-426-1122 and provide the Z Code ZQQC and Agreement Code 751764. There will be a $25 service fee collected, per ticket, for all tickets issued through United Meetings Reservations. This fee is subject to change without notice. The service fee is nonrefundable and applies to all itineraries, one-way or round-trip. To avoid a service fee and receive an additional 3% discount*, book your reservations online at www.united.com. Enter both your Z-code and Agreement code (ZQQC751764) in the Offer Code Box or call World Travel Service at 1-877-778-7936.

*Additional 3% discount applies to published fares only.

Rental Car Discount

Avis Car Rental is offering conference attendees discounted rates. To take advantage of these rates, please call 1-800-331-1600 and mention AWD #T706699 to receive the discount.

Hyatt Regency Baltimore

300 Light Street
Baltimore, Maryland, USA, 21202
Tel: +1 410 528 1234
Fax: +1 410 685 3362

Perfectly situated on downtown Baltimore's picturesque Inner Harbor, Hyatt Regency Baltimore offers exceptional luxury, attentive service and thoughtful amenities. Walk to Camden Yards, the National Aquarium, or the Baltimore Convention Center—the city’s best attractions and entertainment venues are just a short stroll away.


Platinum Awards Registration and Fees

Per Person: $395 

Table of 10: $3,950

Register Now!

Cancellation/substitution policy

Transfers/substitutions are permitted at any time. However, for administrative purposes, please notify the conference registrar at 1-855-CALL-DH1 as soon as changes are made. Cancellations must be received in writing no later than two weeks prior to the event, April 20, 2015, to receive a full refund. If you cancel after that time your registration will not be refunded. Registrants who do not cancel and do not attend are liable for the full registration fee. Email conf@decisionhealth.com for cancellations. Phone cancellations are not accepted.


Call our conference coordinator at 1-855-CALL-DH1 (1-855-225-5341) or email conf@decisionhealth.com.




Two easy ways to register:

Register ONLINE

CALL toll-free 1-855-CALL-DH1

Register Now!